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Emergency Assistance

Joanne Morley Wellbeing Ltd is not a crisis or emergency intervention service, and our working hours may mean that we are not always available to respond immediately.

If you are experiencing a mental health crisis, feel unable to cope, or are worried that you may be unable to keep yourself safe, please seek urgent support.

Urgent Mental Health Support in Liverpool

NHS - 111

Mersey Care provides 24-hour urgent mental health support for people in Liverpool and the surrounding area.

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• Call 111 and select the mental health option

• Available 24 hours a day, 7 days a week

• You can call for yourself or on behalf of someone else

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A trained mental health professional will talk with you, assess what support you may need and help identify the most appropriate next steps.

Liverpool Light

If you are aged 18 or over and need somewhere safe to go for support during a mental health crisis, Liverpool Lightprovides an alternative to attending A&E where appropriate.

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Liverpool Light
181–185 London Road
Liverpool
L3 8JG

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• Open 7 days a week, 6pm–1am

• Provides a safe and welcoming space, emotional support and help accessing other services

• Email: Liverpool.light@creativesupport.org.uk

Other Ways to Get Help:

You can also:

• Contact your GP and ask for an urgent appointment

• Call NHS 111 and select the mental health option for urgent mental health support

• Contact your existing mental health care team or care coordinator, if you have one

• Attend A&E if you have seriously injured yourself or require urgent hospital treatment

• Call 999 if there is an immediate risk to life

Samaritans

You can contact Samaritans at any time for free, confidential emotional support.

• Phone: 116 123

• Email: jo@samaritans.org

• Available 24 hours a day, 7 days a week

Important

If you or someone else is in immediate danger, has seriously harmed themselves, or you believe there is an immediate risk to life, call 999 or go to A&E.

Please do not wait for a response from Joanne Morley Wellbeing Ltd in an emergency.

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